Orders under £30:
Standard delivery: £6.00 standard UK delivery.
Orders over £30:
Standard delivery: free delivery is automatically applied at checkout.
Next day delivery:
Next day delivery is an additional £9.99
- Contact Our Sales Team
To initiate a return, please contact our sales team within 30 days of receiving your order. You can reach us by phone at +44 (0) 116 262 4449 or by email at Support@L-Pack.co.uk.Please provide your order number & a brief explanation of the reason for return.
- Return Authorisation
Once you’ve contacted us, our sales team will provide you with a return authorisation and instructions on how to return your items.
Please do not return items without first obtaining authorisation, as this may delay the processing of your return.
- Prepare Your Return
Ensure that the items are in their original condition, unused, and in the original packaging.
Include a copy of your invoice or packing slip with your return, and securely package the items to prevent damage during transit.
- Send Your Return
Ship the return to the address provided by our sales team.
We recommend using a tracked delivery service to ensure your return reaches us safely. The cost of return shipping is the responsibility of the customer
unless the return is due to a fault or error on our part.
For more information & restrictions please visit our Returns Page
